Customer Service

Each Crum Logistics Customer is assigned a specific Customer Service Representative. Each CSR is responsible for overseeing the daily management of your freight. Here, many issues are avoided through their proactive approach to ensuring your freight flows without interruption.   ​As we all know, communication is key for any business. Communication has always been one of the main strengths between our company and our customers. If you agree that communication is the key then you want this team scheduling and overseeing your freight movements!

Customer Service Survey

We strive to produced excellent customer service for all of our customer and carriers. Click on the link below to take a short survey and let us know how to serve you better.